Galleries

You’re offline. This is a read only version of the page.

Dynamics 365 Community Galleries

Featured

Microsoft Dynamics 365

MCP Server Updates and AI Agent Integration in Dynamics 365 | Ayushman Jain | CRM ...

Community Member

Like (0)

Microsoft Dynamics 365

Creating dynamic contextual notifications | Jonas Schwarzwälder | Dynamics 365 CRM...

Community Member

Like (0)

Microsoft Dynamics 365

Case Management Agent in Contact Center | Madhuri Somara | CRM Community Call Gues...

Community Member

Like (0)

Microsoft Dynamics 365

Integrate CRM and ERP with Dual Write | Johan Persson | Dynamics 365 CRM Community...

Community Member

Like (0)

Latest posts

View all

MCP Server Updates and AI Agent Integration in Dynamics 365 | Ayushman Jain | CRM Community ...

In his session at the December 2025 #Dynamics365 #CommunityCall, #Microsoft's Ayushman Jain presents recent updates to the MCP server in Dynamics 365, demonstrating how AI agents and LLM assistants can now interact with #CRM data and automate sales w

Community Member

Like (0)

Creating dynamic contextual notifications | Jonas Schwarzwälder | Dynamics 365 CRM Community...

In his session at the December 2025 #CRM-focused #Dynamics365 Community Call, Jonas Schwarzwälder presents strategies for managing the end-to-end lead lifecycle by integrating Dynamics 365 Customer Insights, Power Platform, and Microsoft 365. He illu

Community Member

Like (0)

Case Management Agent in Contact Center | Madhuri Somara | CRM Community Call Guest Speaker

Closing cases shouldn’t be a waiting game. With the latest Dynamics 365 Contact Center update, Case Management Agent (CMA) takes the last mile off your plate, automating follow-ups and case closure with SLA-aware precision and sentiment-savvy logic.

Community Member

Like (0)

Integrate CRM and ERP with Dual Write | Johan Persson | Dynamics 365 CRM Community Call

Guest presenter Johan Persson explains Microsoft's One Dynamics One Platform initiative, which aims to unify CRM and ERP under a single suite, allowing both to be installed as applications on the Power Platform, while maintaining separate databases a

Community Member

Like (0)

Contact Center: Customer Intent Agent | Dian Taylor | Dynamics 365 CRM Community Call Guest ...

Microsoft MVP Dian Taylor reviews #Dynamics365 Contact Center's new autonomous agents, including the Customer Intent Agent, Case Management Agent, and more. In this session from our recent #CRMCommunityCall, she shows how they transform service opera

Community Member

Like (0)

Community site session details

Find videos, samples and templates

Featured