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Supply Chain Insights forum
Answered

Analytics Refresh Options?

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Posted on by 6,016

Is there a way to manually refresh the analytics page?  I see at the top of the page "Last updated at 2/3/2022 at 5:55 PM UTC time" (which is a couple hours before the time of this posting).  I imported data but cannot see it in the analytics and can't figure out how to refresh the data.  Suggestions? 

  • Kanna Manickavasagam Profile Picture
    on at
    RE: Analytics Refresh Options?

    Hi Paul

    Looking into this and will get back to you as soon as possible.

  • CBerg Profile Picture
    15 on at
    RE: Analytics Refresh Options?

    I am experiencing the same issue. its been two days since the last update. Since then I have uploaded the sample data. Still no analytics. All I can see is the warehouse and production locations on the map.

    with respect to the analytics visuals, do I need to download zoomcharts or is that already taken care of ?

  • Kanna Manickavasagam Profile Picture
    on at
    RE: Analytics Refresh Options?

    Are you able to view the data you have ingested?

  • Community Member Profile Picture
    6,016 on at
    RE: Analytics Refresh Options?

    Thanks for the reply.  The date and time is now updated in the analytics, but I still am not seeing any dashboards populate here.  I've uploaded all of the sample data so not sure why it's not working.  

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    pastedimage1643982432086v2.png

  • Verified answer
    Kanna Manickavasagam Profile Picture
    on at
    RE: Analytics Refresh Options?

    Unfortunately, there are no manual refresh options for analytics. However, Analytics is refreshed every few hours approximately 4 hours. Your analytics should have refreshed by now.

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